Here at Zules Customs, we strive for a great product and a great relationship with our customers.
It’s simple. Go on the website, choose your product and design it using our product builder. Once your order is placed we take your design and make it on our straps. Once we are done customizing it, we send it to you with a tracking number. If you are having trouble designing or have further questions, check out our help videos or contact us!
If ordering a SRZ strap, it takes us 2 weeks from order to shipment.
For our original ZC strap, since out straps are in stock, most customizations are completed and shipped within 48 hours of receiving your order. Sometimes we get super busy and your order may take up to 4 days to be completed and shipped.
Shipping varies on the option you choose but expect 3-5 days for basic shipping.
We created a full explanation on our How To Page!
As long as we have been customizing straps we have not seen a strap shorter than 10″ for baseball. We follow Evoshield’s standards of 10″x2″ for the strap dimensions. If you are wondering if the strap will fit your youth guard, please measure your current strap and confirm that the length is 10″.
We can use any font that you can find online if it is not listed on our website. If we can get the download file for that font, we can put it on a strap.Please contact us to use a different font!
Zules Customs LLC is an official registered business in the state of New York. This can be seen here:
We have an official trademark through the USPTO which can be seen here:
We have completed over 2500 straps and have done work for professional and youth players. We are the official custom strap sponsor of Duke University and other schools. As with any good company, our Instagram page showcases all of our work!
Yes, we do. Products like batting gloves and nike elbow/leg guards. They are just hard to post on a customizer because there are so many different products that we would have to list. Please contact us and we will let you know if we can customize your product.
Indeed we do! Wholesale prices on all team orders over 6. Please contact us for special pricing and orders.
Yes we do. To receive a military, please contact us to receive your coupon code. Verification of service will be asked for in order to receive the discount.
After customizing, we will email you your tracking number with estimated date of delivery. We ship US Postal Service First Class Mail with tracking. We also offer Priority and Express mail from USPS all with tracking at an additional cost. You can see these options at checkout.
Yes, we do. On the checkout page is where you can estimate your shipping cost. Any further questions, please contact us for a quote.